Navigating Pre-Sale Hosting Questions: A Guide for Beginners

Well if you are reading this article means you are not new to the word “Hosting” If you own a website or even want to make one for yourself then you need a proper hosting service. Each website contains Images, HTML or PHP files, CSS files, Videos, and more, however, these files are mostly stored on your PC or laptop, and only you can access them but no one else, So if you want to make them accessible to the others as well, then you need to store these files into an online system, and that will cost you some money, so every hosting service is like renting a place for you content, where you store your all data and make them available for others as well.

So understanding the hosting service is not a big task, however, the Pre-sale section is.

Introduction

There are more than 1000 hosting providers (Hosting providers are companies that own and maintain these servers) that offer different hosting services according to your needs, however choosing the correct one is always a tough task, all promise to provide maximum facility and features but what fits in your need and under your budget, is matters.

In this article I am not telling you about choosing the correct hosting provider, does not matter which you choose, but does your hosting provider fulfill your need or you don’t want to waste your money and time, so better shoot questions and ask them to reply before making a purchase, however if you are confused what should you ask to them, worry not, we are giving the list of all major and common questions which each one must ask before purchasing a hosting service.

Reason For PreSale

If you think good hosting only means higher space, higher ram, or higher processor, then “No” you may be wrong because there are several other factors (Including many hidden factors as well), which may give a shock post purchasing a hosting service.

Almost all hosting providers offer Hosting features details on their home page along with pricing, but there is much more information that you need to know before buying any plan.

There are many parameters like hosting plan, features, and specifications, storage and bandwidth limit(remember its never unlimited even if it’s written unlimited), Assessing reliability and uptime, refund and cancellation policies, Evaluating customer support, Security options, Speed and performance, Sudden Higher Visitor management, etc you should know before making a purchase.

Presale Questions

So I am giving the list of the most common 26 Pre-sale questions that each one asks before buying a hosting –

• What type of hosting plans do you offer?
• What is the uptime guarantee for your hosting service?
• Does hosting support all CMS (Especially WordPress, Woo-commerce, etc) including HTML, and PHP?
• Is your hosting optimized specifically for WordPress or other CMS as well?
• How many websites can I host on your hosting plan?
• What is the storage and bandwidth limit for your hosting plan?
• Are there any limitations on resource usage?
• What security measures do you have in place to protect my website?
• What type of security measures do you have to prevent hacking or malware attacks?
• Is there an automatic backup system in place, and how frequently are backups taken?
• Are there any restrictions on the plugins or themes I can use on my WordPress site?
• Do you offer a free website migration service if I’m transferring from another hosting provider?
• How fast is your hosting and what kind of server infrastructure do you use?
• Do you offer a staging environment for testing changes to my website?
• Is your hosting compatible with popular caching plugins such as WP Super Cache and W3 Total Cache, WP-Rocket, and Litespeed Cache?
• Do you provide a free SSL certificate for all websites?
• Is there a limit on the number of email accounts I can create with my hosting plan?
• Do you offer a content delivery network (CDN) to speed up my website?
• What type of customer support do you offer and what are the available channels for support?
• Are there any additional fees for using certain features or services, such as email or backups?
• Is your hosting scalable and can I upgrade or downgrade my plan as needed?
• How long does it take to set up a new hosting account?
• What type of control panel or dashboard do you use to manage my hosting account?
• How frequently do you perform server maintenance and upgrades?
• What is the process for upgrading my hosting plan if my website grows in size and traffic?
• Is there a money-back guarantee if I’m not satisfied with your hosting service?
• Do you offer any discounts or promotions for new customers?

Remember, asking pre-sale questions is an opportunity to get the information you need and ensure that the hosting provider meets your expectations before committing to a purchase, you are the king till the time you have not given money, once you paid, you have no more options left except requesting a refund (Thats again require valid reason before quit) or using it.

FAQ’s

Let’s discuss a few very common doubts about Pre-sale questions like –

Conclusion

As I said on starting, there are more than 1000 hosting providers in the market, and all claim to be the best In the industry however people switching the host and looking for the next reliable one because they are not satisfied with the previous one in any matter.

So no host is 100 % perfect, all having loop holes which they don’t reveal without asking, Overall its your money and if you don’t want to waste it, Go for pre-sale options and feel free to ask as much as doubts you can ask, it wont cost you anything except little time but it will defenatly help you in making the right decision regarding hosting purchase.

I hope this will clear your doubt why pre-sale section is so IMP.

however if you still feel something is remain and i have not discussed in this article then feel free to share your concern in comment box, or you can also use the feedback form and send me your concern in minimum words, i will look into it further.